Watchful Hearts Program
How does it work?
Through our Watchful Hearts care model, we have the capacity to see our patients every single day. With a higher level of patient interaction, our staff can easily identify an expectant decline in a patient’s condition. The Watchful Hearts Program was developed to ensure every patient receives the care that they deserve at end of life. Because an ExpectCare staff member is present frequently throughout the day, we can easily identify when the passing of a patient could be imminent. At that point, we exhaust every effort to stay by their side.
The mission of the Waymaker program is to honor and improve the lives of our patients and families that we serve to provide comfort and hope while giving God all the Glory in every opportunity. Whether a patient needs an air conditioner to rest comfortably at home or help purchasing school supplies and groceries, ExpectCare can assist with life essentials, through the Waymaker program.
ExpectCare recognizes the sacrifices out Veterans have made and believe we owe a debt of gratitude for the security they have provided by defending our nation. We also understand the traumatic effects war can have on Veterans and the feelings it can produce. Some are affected so strongly that they are unable to live normal lives; and some may not experience any symptoms until they approach the end of life. To better care for these patients, the ExpectCare staff and volunteers partner with a local nonprofit to provide the best care possible for Veterans.
Additionally we have developed a Veteran Recognition Program to acknowledge our Veteran patients by providing a certificate and honorary presentation.
Music & Memory Program
Words of Wisdom and Music Memories from the heart.
Grief Recovery Program
We offer families comprehensive bereavement support and grief counseling to help them with the grieving process. As part of our commitment to providing MORE, we offer complementary access to The Grief Recovery Program. It helps people “move beyond” the pain caused by loss. It is a program led by an ExpectCare Specialist. It creates a safe environment for participants to examine old beliefs about dealing with loss; what other losses have affected their lives; and explore new actions that can ease the pain of a loss.
As part of ExpectCare’s Grief Recovery Program, we offer Bereavement support to our patients families for 13 months after the loss of their loved one. Our bereavement specilaists are expertly trained to handle grief issues. It is often important to hospice patients to know that their family will be cared for in the emotional time just after death. Providing this support is always a part of our care plan and makes hospice unique among other health care providers.