Meet the Team

 

About Us

ExpectCare is owned by the Osborn family who reside locally in the Birmingham area. Through God’s guidance, our owner’s vision and the dedication of our team members, we have formed the company into what it is today – a mission focused on providing quality care, patient and caregiver satisfaction, and a positive company culture. We offer a collection of senior care services which includes: Personal Care, Palliative Care, Charity Care and Hospice Care.

Our Mission

At ExpectCare, we apply our mission of glorifying God by serving our patients, families and the community. As a faith-based organization, we seek to exceed the expectations of those that we serve each day by providing compassionate quality care through guiding biblical principles. You can expect MORE at ExpectCare.

Core Values

Message from the Executive Director

“While I am grateful to lead the direction of this incredible mission as Executive Director, ExpectCare belongs to every one of us – our patients, families, volunteers, supporters, and of course, our phenomenal staff. Our dedication to you and your loved ones during your time of need is our primary focus and we strive to exceed your expectations every day.”
- Shannon Cook

Physicians

Dr. Carol Johnson


Dr. William Kirby


Dr. Stirling Shirah


Dr. Ronald Orso

Administration

Shannon Cook - Executive Director

Responsible to strategically direct the organization toward growth and toward meeting patient/family and community needs, while directing all operations of day to day business

Melissa McCombs - Controller

Melissa is responsible for all financial policy and programs in our agency and is a key member of the management team

Jennifer Seigler - Human Resources

Responsible for providing administrative support ensuring efficiency and accuracy in the new hire process and daily functions of the HR Department

Tiffany Anderson - Office Manager

Responsible for coordinating all office activities

Kywanniee Stuckey - Manager of Care Coordination


Kywanniee is responsible for day to day coordination of services for all care team members

Courtnay Dunn, RN - Clinical Director

Primarily responsible for organizing and overseeing the clinical care team and programs at ExpectCare

Destiny Jay, RN - Director of Nursing

Destiny is responsible for ensuring we are providing the highest quality of care to our patients and families at ExpectCare, as evidenced by patient satisfaction and survey organization reports, as well as performance improvement efforts

Rochelle Ledbetter, RN - Quality Assurance

Responsible for helping analyze data integrity and consistency of documentation and assessment processes

Ellen Blair - Billing

Responsible for helping create and complete accurate billing and collections of all claims submitted for payments to Medicare and commercial insurance health care programs

Sales

Lance Lee - Selling Area Manager


Jessica Smith, LPN - Community Educator


Missy Montz - Community Educator


Jill Amburgey - Community Educator


Payton Miller, Community Educator

Care Team


Delores Hill, LPN


Jennifer Norris, CNA


Maya Carter, CNA


Janita Jackson, CNA


Debra Sullivan, CNA


Kesa Berry, RN


John Adams, Chaplain


Brittany Davenport, CNA


Chad Sentell, Chaplain


Shelli Cuppet, RN


Laura Tucker, Social Worker


Andrea Pitts, RN


Kaitlin Wood, CNA


Lori Philips, RN


Anice Broadhurst, CNA


Amy Dispennette, RN


Rayshundra Wingfield, Social Worker


Valerie Wininger, RN


Haley Vise, Social Worker


Susan Hutchens, RN

Not pictured:


Lori Banes, RN

Josh Smith, RN

Jacqueta Johnson, LPN

Lauren Batton, CNA

Payton Miller, Community Educator

You can expect More at ExpectCare.
More support, More time, More attention.