Meet the Team

 

About Us

ExpectCare is owned by the Osborn family who reside locally in the Birmingham area. Through God’s guidance, our owner’s vision and the dedication of our team members, we have formed the company into what it is today – a mission focused on providing quality care, patient and caregiver satisfaction, and a positive company culture. We offer a collection of senior care services which includes: Personal Care, Palliative Care, Charity Care and Hospice Care.

Our Mission

At ExpectCare, we apply our mission of glorifying God by serving our patients, families and the community. As a faith-based organization, we seek to exceed the expectations of those that we serve each day by providing compassionate quality care through guiding biblical principles. You can expect MORE at ExpectCare.

Message from the Executive Director

“While I am grateful to lead the direction of this incredible mission as Executive Director, ExpectCare belongs to every one of us – our patients, families, volunteers, supporters, and of course, our phenomenal staff. Our dedication to you and your loved ones during your time of need is our primary focus and we strive to exceed your expectations every day.”
- Shannon Cook

Administration

Shannon Cook - Executive Director

Responsible to strategically direct the organization toward growth and toward meeting patient/family and community needs, while directing all operations of day to day business

Melissa McCombs - Controller

Melissa is responsible for all financial policy and programs in our agency and is a key member of the management team

Jennifer Seigler - Human Resources

Responsible for providing administrative support ensuring efficiency and accuracy in the new hire process and daily functions of the HR Department

Riley Stoneback - Receptionist


Kywanniee Stuckey - Manager of Care Coordination


Kywanniee is responsible for day to day coordination of services for all care team members

Courtnay Dunn, RN - Clinical Director

Primarily responsible for organizing and overseeing the clinical care team and programs at ExpectCare

Destiny Jay, RN - Director of Nursing

Destiny is responsible for ensuring we are providing the highest quality of care to our patients and families at ExpectCare, as evidenced by patient satisfaction and survey organization reports, as well as performance improvement efforts

Rochelle Ledbetter, RN - Quality Assurance

Responsible for helping analyze data integrity and consistency of documentation and assessment processes

Ellen Blair - Billing

Responsible for helping create and complete accurate billing and collections of all claims submitted for payments to Medicare and commercial insurance health care programs

Brooke Jenkins - Accounts Payable Manager

Physicians

Dr. Carol Johnson


Dr. William Kirby


Dr. Stirling Shirah


Dr. Ronald Orso

Sales

Paige Landry, RN - Sales Director


Lance Lee - Selling Area Manager


Missy Montz - Community Educator


Tracey Denton - Community Educator


Care Team


Delores Hill, LPN


John Adams - Chaplain


Jennifer Norris, CNA


Lindsey Stephens, RN


Kesa Berry, RN


Lori Banes, RN


Janita Jackson, CNA


Andrea Pitts, RN


Chad Sentell - Chaplain


Shelli Cuppet, RN


Laura Tucker - Social Worker


Deborah Sullivan, CNA


Kaitlin Wood, CNA


Lori Philips, RN


Anice Broadhurst, CNA


Amy Dispennette, RN


Rayshundra Wingfield - Social Worker


Valerie Wininger, RN


Clint Moon - Chaplain


Haley Vise - Social Worker


Susan Hutchens, RN


Jacqueta Johnson, LPN


Heather King, RN


Maya Carter - Clinical Support Specialist


Tiffany Anderson - Bereavement/Volunteer Coordinator


Catherine Granata, RN


Stacey Marks, CNA

Not pictured:


 

Josh Smith, RN

 

Lauren Batton, CNA

 

Davida Flint, CNA

 

Lakelyn Fortenberry, CNA

 

Ella Davis - Social Worker/Chaplain

You can expect More at ExpectCare.
More support, More time, More attention.