
Our Mission
At ExpectCare, we apply our mission of glorifying God by serving our patients, families and the community. As a faith-based organization, we seek to exceed the expectations of those that we serve each day by providing compassionate quality care through guiding biblical principles. You can expect MORE at ExpectCare.

ExpectCare is owned by the Osborn family who reside locally in the Birmingham area. Through God’s guidance, our owner’s vision and the dedication of our team members, we have formed the company into what it is today – a mission focused on providing quality care, patient and caregiver satisfaction, and a positive company culture. We offer a collection of senior care services which includes: Personal Care, Palliative Care, Charity Care and Hospice Care.

Message from the Executive Director
“While I am grateful to lead the direction of this incredible mission as Executive Director, ExpectCare belongs to every one of us – our patients, families, volunteers, supporters, and of course, our phenomenal staff. Our dedication to you and your loved ones during your time of need is our primary focus and we strive to exceed your expectations every day.”
- Shannon Cook
Administration

Shannon Cook
Executive Director
Strategically directs the organization towards growth while managing all day to day operations in effort to exceed patient, employee and community expectations.

Destiny Jay
RN - Director of Nursing
Destiny is responsible for ensuring we are providing the highest quality of care to our patients and families at ExpectCare, as evidenced by patient satisfaction and survey organization reports, as well as performance improvement efforts

Kywanniee Stuckey
Manager of Clinical Operations
Kywanniee is responsible for day to day coordination of services for all care team members

Courtnay Dunn
RN - Clinical Director
Primarily responsible for organizing and overseeing the clinical care team and programs at ExpectCare

Jennifer Seigler
Executive Assistant
Responsible for providing administrative support ensuring efficiency and accuracy in the new hire process and daily functions of the HR Department

Melissa McCombs
Controller
Melissa is responsible for all financial policy and programs in our agency and is a key member of the management team

Ellen Blair
Billing
Responsible for helping create and complete accurate billing and collections of all claims submitted for payments to Medicare and commercial insurance health care programs

Brooke Jenkins
Accounts Payable Manager
Responsible for data entry, validation, and processing of various types of invoices, expense reporting, and processing all payment transactions and financial commitments of our company to our vendors

Rochelle Ledbetter
RN - Quality Assurance
Responsible for helping analyze data integrity and consistency of documentation and assessment processes

Raley Woodall
Office Assistant

Janita Jackson
Clinical Support Specialist

Maya Carter
Health Information Specialist

Riley Stoneback
Receptionist

Physicians
A hospice doctor approves patients for hospice admission, oversees patients' hospice care teams, and re-certifies patients for continued hospice care. These physicians are available to visit patients as needed, and to consult with patients' personal doctors and other physicians in the community.
Dr. Carol Johnson

Dr. William Kirby

Dr. Stirling Shirah

Dr. Ronald Orso

Community Educators
Our Community Educators promote ExpectCare’s unique programs and services by establishing relationships with community partners, physicians and other referral sources.
Paige Landry
RN - Sales Director
Cell: 205.267.9512
Office: 205.444.0126
Fax: 205.444.0128
paige@expectcare.com


Missy Montz
Community Educator
Cell: 334.341.7616
Office: 205.444.0126
Fax: 205.444.0128
mmontz@expectcare.com

Tracey Denton
Community Educator
Cell: 205.613.4898
Office: 205.444.0126
Fax: 205.444.0128
tracey@expectcare.com

Vonceil Sanders
Community Educator
Cell: 205.267.9512
Office: 205.444.0126
Fax: 205.444.0128
vonceil@expectcare.com

Psychosocial Support
Social Workers and Chaplains are a vital part of our care team. Visits are offered to patients and their families to help educate, provide support and resources with a goal to help prepare them emotionally and spiritually for what is expected with the progression of the disease process.
Steve Heartsill
Chaplain

Rayshundra Wingfield
Social Worker

John Adams
Chaplain

Laura Tucker
Social Worker

Chad Sentell
Chaplain

Haley Vise
Social Worker

Clint Moon
Chaplain

Jeanine Davidson
Social Worker

Ella Davis
Social Worker • Chaplain

CRNP - Certified Registered Nurse Practitioner
Nurse practitioners in hospice are a conduit for a patient's ever-changing medical information, helping ensure each person is able to get the care they need, when they need it. They bring a high level of medical knowledge, communication skills, and compassion to their work.
Gwendy Starkey
Certified Registered Nurse Practitioner

Danielle Lingo
Certified Registered Nurse Practitioner

Shannon Fagan
Certified Registered Nurse Practitioner

Nursing Support
Assesses needs of the patient and coordinates care to provide pain and symptom management while continuously evaluating needs regarding medications, medical supplies and equipment. Performs scheduled nursing visits as often as the care plan suggests up to seven days a week and is on call 24-7. Provides disease management education to patient and caregivers.
Lindsey Stephens
Registered Nurse

Josh Smith
Registered Nurse

Bailey Skinner
Registered Nurse

Shekitha Sanders
Registered Nurse

Andrea Pitts
Registered Nurse

Lori Banes
Registered Nurse

Kesa Berry
Registered Nurse

Susan Hutchens
Registered Nurse

Lori Philips
Registered Nurse

Sharman Woods
Registered Nurse

Amy Dispennette
Registered Nurse

Lauren Reynolds
Registered Nurse

Delores Hill
LPN - Licensed Practical Nurse

Jacqueta Johnson
LPN - Licensed Practical Nurse

Sharnell Ashmon
LPN - Licensed Practical Nurse

Angie McCullough
LPN - Licensed Practical Nurse

Valerie Wininger
Registered Nurse

Brandi Johnson
Registered Nurse

Heather King
Registered Nurse

Donna Mullen
Registered Nurse

Catherine Granata
Registered Nurse

Heather King
Registered Nurse

Misti de Pena
Registered Nurse

Cathy Saxon
Registered Nurse

CNA - Certified Nursing Assistant
Provides scheduled visits as often as the care plan suggests up to seven days a week to ensure proper personal care/hygiene and assistance with activities of daily living.
Jennifer Norris
CNA - Certified Nursing Assistant

Emme Lawrence
CNA - Certified Nursing Assistant

Davida Flint
CNA - Certified Nursing Assistant

Nola Bowling
CNA - Certified Nursing Assistant

Deborah Sullivan
CNA - Certified Nursing Assistant

Lauren Batton
CNA - Certified Nursing Assistant

Kaitlin Wood
CNA - Certified Nursing Assistant

Lakelyn Fortenberry
CNA - Certified Nursing Assistant

Mandy Robertson
CNA - Certified Nursing Assistant

Josie Adams
CNA - Certified Nursing Assistant

Brantesha Logan
CNA - Certified Nursing Assistant

NOT PICTURED
Maddie Said
Registered Nurse
Robin Pickett
Registered Nurse
Danielle Velez
Volunteer Coordinator
Kashae Poole
CNA

