About Us
ExpectCare is owned by the Osborn family who reside locally in the Birmingham area. Through God’s guidance, our owner’s vision and the dedication of our team members, we have formed the company into what it is today – a mission focused on providing quality care, patient and caregiver satisfaction, and a positive company culture. We offer a collection of senior care services which includes: Personal Care, Palliative Care, Charity Care and Hospice Care.
Our Mission
At ExpectCare, we apply our mission of glorifying God by serving our patients, families and the community. As a faith-based organization, we seek to exceed the expectations of those that we serve each day by providing compassionate quality care through guiding biblical principles. You can expect MORE at ExpectCare.
Core Values
Message from the Executive Director
“While I am grateful to lead the direction of this incredible mission as Executive Director, ExpectCare belongs to every one of us – our patients, families, volunteers, supporters, and of course, our phenomenal staff. Our dedication to you and your loved ones during your time of need is our primary focus and we strive to exceed your expectations every day.”
- Shannon Cook
Physicians
Dr. Carol Johnson
Dr. William Kirby
Dr. Stirling Shirah
Dr. Ronald Orso
Administration
Shannon Cook - Executive Director
Responsible to strategically direct the organization toward growth and toward meeting patient/family and community needs, while directing all operations of day to day business
Melissa McCombs - Controller
Melissa is responsible for all financial policy and programs in our agency and is a key member of the management team
Jennifer Seigler - Human Resources
Responsible for providing administrative support ensuring efficiency and accuracy in the new hire process and daily functions of the HR Department
Tiffany Anderson - Office Manager
Responsible for coordinating all office activities
Kywanniee Stuckey - Manager of Care Coordination
Kywanniee is responsible for day to day coordination of services for all care team members
Courtnay Dunn, RN - Clinical Director
Primarily responsible for organizing and overseeing the clinical care team and programs at ExpectCare
Destiny Jay, RN - Director of Nursing
Destiny is responsible for ensuring we are providing the highest quality of care to our patients and families at ExpectCare, as evidenced by patient satisfaction and survey organization reports, as well as performance improvement efforts
Rochelle Ledbetter, RN - Quality Assurance
Responsible for helping analyze data integrity and consistency of documentation and assessment processes
Ellen Blair - Billing
Responsible for helping create and complete accurate billing and collections of all claims submitted for payments to Medicare and commercial insurance health care programs
Sales
Lance Lee - Selling Area Manager
Jessica Smith, LPN - Community Educator
Missy Montz - Community Educator
Jill Amburgey - Community Educator
Payton Miller, Community Educator
Care Team
Delores Hill, LPN
Jennifer Norris, CNA
Maya Carter, CNA
Janita Jackson, CNA
Debra Sullivan, CNA
Kesa Berry, RN
John Adams, Chaplain
Brittany Davenport, CNA
Chad Sentell, Chaplain
Shelli Cuppet, RN
Laura Tucker, Social Worker
Andrea Pitts, RN
Kaitlin Wood, CNA
Lori Philips, RN
Anice Broadhurst, CNA
Amy Dispennette, RN
Rayshundra Wingfield, Social Worker
Valerie Wininger, RN
Haley Vise, Social Worker
