ExpectCare is owned by the Osborn family who reside locally in the Birmingham area.

Message From the Executive Director

“Through God’s guidance, our owner’s vision and the dedication of our team members, we have formed the company into what it is today – a mission focused on providing quality care, patient and caregiver satisfaction, and a positive company culture. We offer a collection of senior care services which includes: Palliative Care, Charity Care and Hospice Care.

While I am grateful to lead the direction of this incredible mission, ExpectCare belongs to every one of us – our patients, families, volunteers, supporters, and of course, our phenomenal staff. Our dedication to you and your loved ones during your time of need is our primary focus and we strive to exceed your expectations every day.”

- Shannon Cook
 

Administration

Shannon Cook

Executive Director
Strategically directs the organization towards growth while managing all day to day operations in effort to exceed patient, employee and community expectations.

Destiny Jay

RN - Director of Nursing
Destiny is responsible for ensuring we are providing the highest quality of care to our patients and families at ExpectCare, as evidenced by patient satisfaction and survey organization reports, as well as performance improvement efforts

Kywanniee Stuckey

Manager of Clinical Operations
Kywanniee is responsible for day to day coordination of services for all care team members

Courtnay Dunn

RN - Clinical Director
Primarily responsible for organizing and overseeing the clinical care team and programs at ExpectCare

Jennifer Seigler

Executive Assistant
Responsible for providing administrative support ensuring efficiency and accuracy in the new hire process and daily functions of the HR Department

Melissa McCombs

Controller
Melissa is responsible for all financial policy and programs in our agency and is a key member of the management team

Ellen Blair

Billing
Responsible for helping create and complete accurate billing and collections of all claims submitted for payments to Medicare and commercial insurance health care programs

Brooke Jenkins

Accounts Payable Manager
Responsible for data entry, validation, and processing of various types of invoices, expense reporting, and processing all payment transactions and financial commitments of our company to our vendors

Rochelle Ledbetter

RN - Quality Assurance
Responsible for helping analyze data integrity and consistency of documentation and assessment processes

Janita Jackson

Clinical Support Specialist

Maya Carter

Health Information Specialist

Riley Stoneback

Receptionist

Danielle Velez

Receptionist

Physicians

A hospice doctor approves patients for hospice admission, oversees patients' hospice care teams, and re-certifies patients for continued hospice care. These physicians are available to visit patients as needed, and to consult with patients' personal doctors and other physicians in the community.

Dr. Carol Johnson

Dr. William Kirby

Dr. Stirling Shirah

Dr. Ronald Orso

Dr. Elaine Colby

Community Educators

Our Community Educators promote ExpectCare’s unique programs and services by establishing relationships with community partners, physicians and other referral sources.

Psychosocial Support

Social Workers and Chaplains are a vital part of our care team. Visits are offered to patients and their families to help educate, provide support and resources with a goal to help prepare them emotionally and spiritually for what is expected with the progression of the disease process.

Steve Heartsill

Chaplain

Rayshundra Wingfield McGill

Social Worker

John Adams

Chaplain

Laura Tucker

Social Worker

Chad Sentell

Chaplain

Haley Vise

Social Worker

Clint Moon

Chaplain

Fred Jemison

Chaplain

Jeanine Davidson

Social Worker

Ella Davis

Social Worker • Chaplain

Beth Fortenberry

Social Worker

Tate Drew

Social Worker

Carrie Upton

Bereavement Coordinator

Jennifer Nix

Volunteer Coordinator

CRNP - Certified Registered Nurse Practitioner

Nurse practitioners in hospice are a conduit for a patient's ever-changing medical information, helping ensure each person is able to get the care they need, when they need it. They bring a high level of medical knowledge, communication skills, and compassion to their work.

Gwendy Starkey

Certified Registered Nurse Practitioner

Danielle Lingo

Certified Registered Nurse Practitioner

Shannon Fagan

Certified Registered Nurse Practitioner

Nursing Support

Assesses needs of the patient and coordinates care to provide pain and symptom management while continuously evaluating needs regarding medications, medical supplies and equipment. Performs scheduled nursing visits as often as the care plan suggests up to seven days a week and is on call 24-7. Provides disease management education to patient and caregivers.

Lindsey Stephens

Registered Nurse

Josh Smith

Registered Nurse

Bailey Skinner

Registered Nurse

Shekitha Sanders

Registered Nurse

Andrea Pitts

Registered Nurse

Lori Banes

Registered Nurse

Susan Hutchens

Registered Nurse

Angie McCullough

Licensed Practical Nurse

Lori Philips

Registered Nurse

Delores Hill

Licensed Practical Nurse

Sharman Woods

Registered Nurse

Amy Dispennette

Registered Nurse

Lauren Reynolds

Registered Nurse

Heather King

Registered Nurse

Jacqueta Johnson

Licensed Practical Nurse

Kesa Berry

Registered Nurse

Valerie Wininger

Registered Nurse

Brandi Johnson

Registered Nurse

Sharnell Ashmon

Licensed Practical Nurse

Donna Mullen

Registered Nurse

Catherine Granata

Registered Nurse

Heather King

Registered Nurse

Misti de Pena

Registered Nurse

Holly Garren

Registered Nurse

Darlene Dowdy

Registered Nurse

Cassandra Jackson

Registered Nurse

Ashley Nepean

Licensed Practical Nurse

Rachael Canafax

Registered Nurse

Cathy Saxon

Registered Nurse

Stacy Franklin

Registered Nurse

Lora McGee

Registered Nurse

Robin Pickett

Registered Nurse

Tish Williams

Registered Nurse

Robin Burns

Registered Nurse

Maddie-Said

Registered Nurse

CNA - Certified Nursing Assistant

Provides scheduled visits as often as the care plan suggests up to seven days a week to ensure proper personal care/hygiene and assistance with activities of daily living.

Jennifer Norris

Certified Nursing Assistant

Emme Lawrence

Certified Nursing Assistant

Davida Flint

Certified Nursing Assistant

Nola Bowling

Certified Nursing Assistant

Deborah Sullivan

Certified Nursing Assistant

Lauren Batton

Certified Nursing Assistant

Kaitlin Wood

Certified Nursing Assistant

Lakelyn Fortenberry

Certified Nursing Assistant

Mandy Robertson

Certified Nursing Assistant

Josie Adams

Certified Nursing Assistant

Brantesha Logan

Certified Nursing Assistant

Michelle Conner

Certified Nursing Assistant

Rolesa Brown

Certified Nursing Assistant

Codi Childress

Certified Nursing Assistant

You can expect More from ExpectCare.
More support, More time, More attention.