How does it work? Through our unique staffing model, we have the ability to see patients virtually every day. With a higher level of patient contact, our staff can better identify an increase or sudden decline in a patient’s condition. The watch program was developed to ensure every patient receives the care they deserve.
Because an ExpectCare staff member is present several times throughout the day, we can better recognize when the passing of a patient may be imminent. At that point, we exhaust every effort to stay by their side.
This intense level of care was developed so we can be there when patients and families need us most. Our Watch Program has enabled us to consistently exceed the national average for being present with our patients and families at the time of passing…something everyone values.